Adrian Wallwork
- Auteur
Boeken van Adrian Wallwork
Adrian Wallwork
Telephone and Helpdesk Skills
If you are a non-native English speaker and make telephone calls as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of making an effective telephone call.
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Adrian Wallwork
Email and Commercial Correspondence
If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of getting the desired reply to your emails in the shortest time possible.
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Adrian Wallwork
Meetings, Negotiations, and Socializing
This book is a guide to taking part in meetings and negotiations, and to the socializing required before and after such events. If you are a non-native English speaker, with an intermediate level and above, and you work for a company with international relations, then this book is the solution to all your English problems!
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Adrian Wallwork
Presentations, Demos, and Training Sessions
This is the first book ever for non-native speakers on how to conduct technical demos and training sessions. You will also learn how to present your company, and explain your products and services.
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