Effective Knowledge Management – A Best Practice Blueprint

A Best Practice Blueprint

Paperback Engels 2002 9780470844496
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Knowledge Management (KM) remains high on the critical business agenda. Using the proven CBI Fast Track blueprint format, this book explains sin simple and concise terms how you and your company can understand the critical issues of KM, create the right culture and conditions for effective knowledge transfer, incorporate technologies into your long–term KM strategy and accurately measure the benefits KM brings. Sultan Kermally is a highly–experienced practitioner who offers a clear, hands–on approach to a difficult–to–master topic.

Specificaties

ISBN13:9780470844496
Taal:Engels
Bindwijze:paperback
Aantal pagina's:208

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Inhoudsopgave

Series Foreword (Digby Jones)
<br />
<br /> About the Author
<br />
<br /> Acknowledgements
<br />
<br /> Introduction: Managing Knowledge without Tears
<br />
<br /> Best Practice Transfer: A Business Imperative
<br />
<br /> Creating Organisational Knowledge of External Changes
<br />
<br /> The Importance of Managing Knowledge
<br />
<br /> Creating and Transferring Knowledge in Your Organisation: Focusing on Employees and Customers
<br />
<br /> Technology and Knowledge Management
<br />
<br /> The Leadership Factor and Knowledge Management
<br />
<br /> Knowledge, Intangible Assets and Superior Performance
<br />
<br /> Measuring Intangible Assets
<br />
<br /> Knowledge Management in Practice: Making a Start
<br />
<br /> A to Z of Managing Knowledge
<br />
<br /> Further Reading
<br />
<br /> 10 Useful Web Sites
<br />
<br /> References
<br />
<br /> Index

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        Effective Knowledge Management – A Best Practice Blueprint