Managing Hotels Effectively: Lessons from Outstand
Lessons from Outstanding General Managers
Gebonden Engels 1991 9780471289098Specificaties
Lezersrecensies
Inhoudsopgave
<br />
<br /> Service, People, and Profits in the Hotel Business.
<br />
<br /> An Overview of Strategic Planning.
<br />
<br /> Planning in Hotels.
<br />
<br /> Hotel Organization.
<br />
<br /> Coordinating the Activities of a Hotel.
<br />
<br /> Hotel Staffing.
<br />
<br /> Motivation.
<br />
<br /> Communication in Hotels.
<br />
<br /> Leading People.
<br />
<br /> Leading Organizations.
<br />
<br /> An Overview of Controlling Hotel Operations.
<br />
<br /> Controlling Results: Hotel Revenues and Costs.
<br />
<br /> Control: Getting Employees to Do Things Right and to Do the Right Things.
<br />
<br /> The GMs′ Background and Personal Characteristics.
<br />
<br /> The Day–to–Day Activities of Outstanding Hotel Managers.
<br />
<br /> Appendix.
<br />
<br /> Index.
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan