,

The Complete Lean Enterprise

Value Stream Mapping for Office and Services

Paperback Engels 2016 1e druk 9781482206135
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

The new edition of this bestselling reference guide offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is an ideal resource for leaders looking to improve their production support activities within their order-to-cash value stream.

This updated edition will help readers apply value stream mapping to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency. New content has been added to broaden its appeal to service organizations.

Specificaties

ISBN13:9781482206135
Trefwoorden:Lean
Taal:Engels
Bindwijze:paperback
Aantal pagina's:136
Druk:1
Verschijningsdatum:30-7-2004

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Inhoudsopgave

Foreword
Acknowledgments
Authors
Introduction

1. Applying Value Stream Mapping to Information Management
2. Getting Started: Mapping Office and Service Value Streams
3. Identifying Office and Service Waste
4. Introduction to the Quick Loan Bank Case Study
5. Assessing the Current State
6. Quick Loan Bank Current State
7. Designing a Future State
8. Quick Loan Bank Future State
9. Achieving Future State
10. Leading in the Future State

Summary
Appendices
Index

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        The Complete Lean Enterprise