The Complete Lean Enterprise
Value Stream Mapping for Office and Services
Paperback Engels 2016 1e druk 9781482206135Samenvatting
The new edition of this bestselling reference guide offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is an ideal resource for leaders looking to improve their production support activities within their order-to-cash value stream.
This updated edition will help readers apply value stream mapping to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency. New content has been added to broaden its appeal to service organizations.
Specificaties
Lezersrecensies
Inhoudsopgave
Acknowledgments
Authors
Introduction
1. Applying Value Stream Mapping to Information Management
2. Getting Started: Mapping Office and Service Value Streams
3. Identifying Office and Service Waste
4. Introduction to the Quick Loan Bank Case Study
5. Assessing the Current State
6. Quick Loan Bank Current State
7. Designing a Future State
8. Quick Loan Bank Future State
9. Achieving Future State
10. Leading in the Future State
Summary
Appendices
Index
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan