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This book presents the multi-criteria approach to decision support, as well as the various multi-criteria tools to help avoid multi-objective optimization. Meer
The recent surge of interest in “digital transformation” is changing the business landscape and posing several challenges, both organizational and sectoral. Meer
This book constitutes the thoroughly refereed proceedings of the CAiSE Forum 2020 which was held as part of the 32nd International Conference on Advanced Information Systems Engineering, CAiSE 2020, in June 2020. Meer
This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Meer
This book constitutes the proceedings of the Blockchain and Robotic Process Automation (RPA) Forum which was held as part of the 18th International Conference on Business Process Management, BPM 2020. Meer
Das Buch zeigt komplexe Probleme in den Bereichen Logistik und Supply Chain Management und erörtert fortschrittliche Methoden, insbesondere aus dem Bereich Computational Intelligence (CI), zu deren Lösung. Meer
This book presents the latest findings and ongoing research in the field of green information systems as well as green information and communication technology (ICT). Meer
This volume constitutes the refereed proceedings of the 22st EuroSPI conference, held in Ankara, Turkey, in September/October 2015.The 18 revised papers presented together with 9 selected key notes and workshop papers were carefully reviewed and selected from 49 submissions. Meer
This book offers an easy-to-use and practice-oriented reference guide to mathematical averages. It presents different ways of aggregating input values given on a numerical scale, and of choosing and/or constructing aggregating functions for specific applications. Meer
Companies have long sought to integrate existing Information Systems (IS) in order to support existing and potentially new business processes spread throughout their “territories” and possibly to collaborating organizations. Meer
This book constitutes the refereed proceedings of the 6th International Conference on Software Language Engineering, SLE 2013, held in Indianapolis, IN, USA, in October 2013. Meer
This book provides a valuable resource for anyone who wishes to understand how sustainable use of energy can lead to increased efficiency of industrial supply chains and improved financial profitability. Meer
The International Civil Aviation Organization’s (ICAO) decision to require aviation organizations to adopt Safety Management Systems poses a major problem especially for small and medium sized aviation companies. Meer
This book constitutes the refereed proceedings of the Third International Conference on Information Systems for Crisis Response and Management in Mediterranean Countries, ISCRAM-med 2016, held in Madrid, Spain, in October 2016. Meer
This book constitutes the refereed proceedings of the five workshops that were organized in conjunction with the International Conference on Business Information Systems, BIS 2015, which took place in Poznan, Poland, in June 2015. Meer
This book is an introduction to relevant aspects of the foraging literature for algorithmic design, and an overview of key families of optimization algorithms that stem from a foraging metaphor. Meer
This thesis addresses the issue of customer complaints in the context of Customer Relationship Management (CRM). After a comprehensive survey of the current literature on CRM, the thesis describes the development of a new intelligent CRM (I-CRM) framework, which integrates text analytics, type mapping, SPSS, structural equation modeling, and linear and fuzzy approaches. Meer
With the proliferation of Software-as-a-Service (SaaS) offerings, it is becoming increasingly important for individual SaaS providers to operate their services at a low cost. Meer
This book constitutes the refereed proceedings of the 20th International Conference on Business Information Systems, BIS 2017, held in Poznań, Poland, in June 2017. Meer
This book offers a concise introduction and comprehensive overview of the state of the art in the field of decision-making and consensus modeling, with a special emphasis on fuzzy methods. Meer
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