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David Pultorak Jon E Nelson Vince Pultorak

E-book - epubPassing the ITIL foundation excam 2011 (e-book)

e-bookEngels180 blz.9789087538941 15-2-2012

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. Meer

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Jane Chittenden Rene Visser

E-book - pdfGlobal standards and publications (e-book)

e-bookEngels9789087538972 29-2-2012

VHP Brochure 2012 / 2013. Part advertisement for VHP titles (50 pages). Part information / summary on 39 standards. Meer

14,22

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E-book - pdfOpen information Security Management Maturity Model (O-ISM3) (e-book)

e-bookEngels9789087539115 9-6-2011

The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. Meer

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Hans van Aken

E-book - pdfThe IT factory (e-book)

e-bookEngels9789087539368 9-11-2011

Last year Gartner identified the 10 major forces that are actively reshaping the future of IT services and the outsourcing market*. Amongst the much hyped Cloud, Security and Consumerization were included the Value Chain and Componentization -- items that don't get so much Press hype but, according to Gartner, are fundamental forces that should be addressed. Meer

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The Open group

E-book - epubArchiMate 2.0 specification (e-book)

e-bookEngels89 blz.9789087539719 2-2-2012

ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer

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Rachel Harrison

E-book - epubTOGAF 9 certified Study guide (e-book)

e-bookEngels9789087539757 5-12-2011

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. Meer

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Annelies van der Veen Jan van Bon

E-book - pdfFoundations of ITIL® 3 (e-book)

e-bookEngels9789087539849 22-11-2011

The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer

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Sally Long The Open Group Trusted Technology Forum

E-book - epubO-TTPS: for ICT Product Integrity and Supply Chain Security (e-book)

e-bookEngels62 blz.9789401800945 18-1-2017

This Management Guide provides guidance on why a technology provider should use the Open Trusted Technology Provider Standard (O-TTPS) - Mitigating the Risk of Tainted and Counterfeit Products (approved by ISO/IEC as ISO/IEC 20243:2015) and why they should consider certification to publicly register their conformance to the standard. Meer

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Andrew Josey Michelle Supper

E-book - epubIT4IT™ Foundation Study Guide (e-book)

e-bookEngels119 blz.9789401801959 13-7-2017

This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. Meer

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Andrew Josey Rachel Harrison

E-book - epubTOGAF® 9 Certified Study Guide (e-book)

e-bookEngels350 blz.9789401802949 31-5-2018

This title is a Study Guide for TOGAF® 9 Foundation. It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. Meer

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Helen Morris Liz Gallagher

E-book - epubVeriSM Foundation Study Guide (e-book)

e-bookEngels230 blz.9789401802956 13-12-2018

This book is intended as a self-study guide for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus qualifications. It also supports classroom and online courses for these qualifications. Meer

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Doug Tedder Michelle Major-Goldsmith Simon Dorst

E-book - epubVeriSM -Unwrapped and Applied (e-book)

e-bookEngels180 blz.9789401803045 14-12-2018

This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. Meer

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Andrew Josey Bill Estrem

E-book - pdfArchiMate® 2 - Certification Study Guide (e-book)

e-bookEngels9789401805056 23-1-2014

This title is a Study Guide preparing for the ArchiMate 2 Part 1 and 2 Examinations. It gives an overview of every learning objective for the ArchiMate certification syllabus and in-depth coverage on preparing and taking the ArchiMate 2 Examinations. Meer

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Pierre Bernard

E-book - pdfIT Service Management Based on ITIL® 2011 Edition (e-book)

e-bookEngels9789401805568 21-10-2014

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Meer

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Jane Chittenden Peter Brooks

E-book - epubMetrics for service management (e-book)

e-bookEngels142 blz.9789401805643 17-10-2014

This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. Meer

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Gad J. Selig Steve Newton

E-book - epubImplementing effective IT governance and IT management (e-book)

e-bookEngels403 blz.9789401805728 24-3-2015

This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5). In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization’s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. Meer

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Han van der Zee Vincent Blijleven Yiwei Gong

E-book - pdfLean IT partnering (e-book)

e-bookEngels145 blz.9789401805742 10-6-2015

Lean, as a philosophy, has been around for quite some time, predominantly in the manufacturing domain. Since the 1990s Lean management provides organizations with a way to achieve superior performance by focusing on customer value, innovation and productivity. Meer

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Jeroen Stoop Remco Bekker Sjoerd Staffhorste.a.

E-book - pdfBusiness Transformation Framework - To get from Strategy to Execution BTF version 2016 (e-book)

e-bookEngels9789401805803 3-3-2016

This book explains the Business Transformation Framework, BTF Version 2016, a structural approach based on best practice. It is a practical approach that helps organizations to design, develop, plan and govern organizational change. Meer

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Andrew Josey

E-book - pdfThe IT4IT reference architecture, version 2.0 (e-book)

e-bookEngels150 blz.9789401805889 19-10-2015

This Pocket Guide provides a concise introduction to the IT4IT™ Reference Architecture, Version 2.0, an Open Group Standard. The IT4IT standard provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT, enabling insight for continuous improvement. Meer

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Andrew Josey Michelle Supper

E-book - epubIT4IT™ Foundation study guide (e-book)

e-bookEngels121 blz.9789401806237 21-4-2016

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