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The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer
This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).
In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization’s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. Meer
Lean, as a philosophy, has been around for quite some time, predominantly in the manufacturing domain. Since the 1990s Lean management provides organizations with a way to achieve superior performance by focusing on customer value, innovation and productivity. Meer
This document is a compilation of two documents within the TOGAF® Standard. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
This Pocket Guide provides a concise introduction to the IT4IT™ Reference
Architecture, Version 2.0, an Open Group Standard. The IT4IT standard provides a
vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT, enabling insight for continuous improvement. Meer
This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. Meer
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. Meer
This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process management or intends using SqEME. Meer
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. Meer
ArchiMate®, an Open Group Standard, is an open and independent modelling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. Meer
This Pocket Guide provides a concise introduction to the IT4IT™ Reference
Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a
vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for
managing the business of IT, enabling insight for continuous improvement. Meer
This is the official Open Group Pocket Guide for TOGAF Version 9.2 and is published in hard copy and electronic format by Van Haren Publishing on behalf of The Open Group. Meer
This title is a Study Guide for TOGAF® 9 Foundation. It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. Meer
"This document is a TOGAF Series Guide: A Practitioners' Approach to Developing Enterprise Architecture Following the TOGAF ADM. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
"This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. Meer
This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. Meer
Want to design your own video games Let expert Scott Rogers show you how! If you want to design and build cutting–edge video games but aren’t sure where to start, then the SECOND EDITION of the acclaimed Level Up! Meer
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