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Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care. Meer
“This work is comprehensive and accessible analysis of the contemporary challenges to the conduct and legitimacy of businesses. Illustrated throughout with examples and evidence from research, it raises questions and offers new ways to think about these challenges. Meer
‘I’m so certain this book will help you save an hour every day, I guarantee it. If you’ve read the book, put the ideas into action and yet somehow haven’t saved that vital hour, I’ll personally give you your money back. Meer
For graduate or undergraduate upper-division courses in Negotiation, Conflict Resolution, or Labor Relations, which can be found in various departments such as business, law, education, engineering, psychology, and public administration. Meer
Provides 236 tested model letters covering every conceivable aspect of your job–– from recommending a student to dealing with student behavior, from expressing condolences to making a complaint–– all conveniently organized into ten sections, from "Effective Recommendations" (20 letters, positive and negative) and "Dealing with Illness & Death" (22 letters), to "Handling Job–Related Issues" (20 letters) and Expressing Thanks & Appreciation" (31 letters). Meer
Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient’s account. Meer
Business has a bad name for many people. It is easy to point to unethical and damaging behavior by companies. And it may seem straightforward to blame either indivuduals or, more generally, ruthless markets and amoral commercial society. Meer
Author of Wall Street Journal Bestseller Ultralearning explores why it’s so difficult for people to learn new skills, arguing that three factors must be met to make advancement possible, and offering 12 maxims to improve the way we learn. Meer
A hydrocode refers to a computer program used for the study of the dynamic response of materials and structures to impulse (primary blast), impact (involving everything from car and aircraft collisions to impacts of space structures by assorted debris). Meer
“Super practical. Wilhelm shares the way to get things done, combining industry best practices and wisdom from his real-world consulting experience. Meer
Prescriptive analytics is more directly linked to successful decision-making than any other form of business analytics. It can help you systematically sort through your choices to optimise decisions, respond to new opportunities and risks with precision, and continually reflect new information into your decisioning process. Meer
Is business ethics a contradiction in terms? Absolutely not, says Robert Solomon. In fact, he maintains that sound ethics is a necessary precondition of any long-term business enterprise, and that excellence in business must exist on the foundation of values that most of us hold dear. Meer
John McMillan's Games, Strategies, and Managers presents an overview and analysis of game theory for management in a clear, accessible, and nonmathematical way. Meer
This is the first textbook that makes workplace health surveillance accessible to a broad audience. Step-by-step, it shows how to establish or improve a surveillance system. Meer
Public-private collaborations are central to the functioning and provisioning of most essential ecosystems. Ecosystems such as security, healthcare, education, and the environment face challenges of governance, diverse constituencies, numerous advocacy organizations, incompatible outcome metrics, and persistent media attention, to name a few. Meer
Personnel Management is a business function and business is a value-adding activity. A business, be it agriculture, manufacturing, mining, trading, or any other activity, is a process of conversion for the purpose of satisfying human needs and thereby adding value. Meer
If you want to be the best, focus on your most valuable asset: the power of your creative mindAs competition and the pace of change intensify, companies and individuals need to harness their creativity to stay ahead of the field. Meer
There is an estimated 1 trillion dollars of buying power in the hands of children. This title shows how big businesses are transforming our children into obsessive and narcissistic mini-consumers, media addicts and pharmaceutical industry guinea pigs. Meer
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