JM Blohm
The NASAGA Training Activity Book
Paperback Engels 2012 9780470607091
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
With contributions from experts in the field, this important volume includes fifty ready–to–use activities spanning a variety of training topics: communication, conflict management, creativity, team–building, decision–making, problem–solving, customer service, and sales and marketing. Each activity is presented in detail from set–up to debrief and two to three variations of each activity will demonstrate how to adapt it to ensure learning is directly connected to instructional content and transferrable to many situations. The book is filled with illustrative examples of how the activity can be used will be noted along with a comprehensive debriefing guide that includes real answers to debrief sessions.
Specificaties
ISBN13:9780470607091
Taal:Engels
Bindwijze:paperback
Aantal pagina's:384
Uitgever:John Wiley & Sons
Hoofdrubriek:Leiderschap, Algemeen management
Lezersrecensies
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Inhoudsopgave
Website Contents vii
<p>Acknowledgments ix</p>
<p>Foreword by Sivasailam Thiagarajan xi</p>
<p>Introduction xv</p>
<p>PART I HOW TO USE THIS BOOK 1</p>
<p>Which Activities Are Applicable to Which Topics? 3</p>
<p>Where to Place a Training Activity in a Session 9</p>
<p>Sample Activity 10</p>
<p>Play This Book by Thiagi 12</p>
<p>PART II DEBRIEFING 17</p>
<p>Debriefing 19</p>
<p>Why Debrief 20</p>
<p>When to Debrief 22</p>
<p>Debriefing Models 22</p>
<p>GURU by Brian Remer 23</p>
<p>Debriefing Using the DATA Model by Sandra M. Fowler 25</p>
<p>Six Phases of Debriefing by Thiagi 28</p>
<p>PART III ACTIVITIES</p>
<p>1 Building Blocks for Effective Communication by Ellen Greenberg 33</p>
<p>2 Company Vision by Deborah Thomas 39</p>
<p>3 Decision Matrix by Judith Blohm and Chuck Needlman 47</p>
<p>4 Developing Your Cultural Team Charter by Ursula Leitzmann 67</p>
<p>5 Full Value Contract by Stephanie Pollack 77</p>
<p>6 Getting to Know You and Diversity by Charles Petranek 89</p>
<p>7 Give It Up! by Kathleen Koski 101</p>
<p>8 Golden Goose by Nick Smith 113</p>
<p>9 How Many Squares? by Claudia Arpaia 123</p>
<p>10 Impression Management by Jan Fronek 131</p>
<p>11 Interviewing as Team Building by Stephanie Pollack 141</p>
<p>12 Lessons from Madison Avenue by Brian Remer 153</p>
<p>13 Links by Gilles Chamberland 165</p>
<p>14 Optimally Open by Sandra Fowler 181</p>
<p>15 ORID Model for Conversations by Debi Arnoni 191</p>
<p>16 Perfect Cooperation Game by Jim Clark 207</p>
<p>17 Poker Revisited by Grace E. Oreña 221</p>
<p>18 Raising Cane by Kat Kirkpatrick 231</p>
<p>19 Rollerball by Nick Smith 239</p>
<p>20 Rose Bowl Market by Vincent Peters and Marleen van de Westelaken 251</p>
<p>21 Simplexity Puzzle by José Ochoa 263</p>
<p>22 Ten Times by Stephen Moles 277</p>
<p>23 Team Characteristics by Matt DeMarco and Margaret Wolff 295</p>
<p>24 The Best Choice by Judith Blohm and Chuck Needlman 307</p>
<p>25 The End in Mind by Greg Koeser 319</p>
<p>26 What Is the Learner to Learn? by Joan K. Teach 327</p>
<p>27 Who Are We? by Ursula Leitzmann and Douglas Stuart 345</p>
<p>Contributors 355</p>
<p>About the Editors 363</p>
<p>Acknowledgments ix</p>
<p>Foreword by Sivasailam Thiagarajan xi</p>
<p>Introduction xv</p>
<p>PART I HOW TO USE THIS BOOK 1</p>
<p>Which Activities Are Applicable to Which Topics? 3</p>
<p>Where to Place a Training Activity in a Session 9</p>
<p>Sample Activity 10</p>
<p>Play This Book by Thiagi 12</p>
<p>PART II DEBRIEFING 17</p>
<p>Debriefing 19</p>
<p>Why Debrief 20</p>
<p>When to Debrief 22</p>
<p>Debriefing Models 22</p>
<p>GURU by Brian Remer 23</p>
<p>Debriefing Using the DATA Model by Sandra M. Fowler 25</p>
<p>Six Phases of Debriefing by Thiagi 28</p>
<p>PART III ACTIVITIES</p>
<p>1 Building Blocks for Effective Communication by Ellen Greenberg 33</p>
<p>2 Company Vision by Deborah Thomas 39</p>
<p>3 Decision Matrix by Judith Blohm and Chuck Needlman 47</p>
<p>4 Developing Your Cultural Team Charter by Ursula Leitzmann 67</p>
<p>5 Full Value Contract by Stephanie Pollack 77</p>
<p>6 Getting to Know You and Diversity by Charles Petranek 89</p>
<p>7 Give It Up! by Kathleen Koski 101</p>
<p>8 Golden Goose by Nick Smith 113</p>
<p>9 How Many Squares? by Claudia Arpaia 123</p>
<p>10 Impression Management by Jan Fronek 131</p>
<p>11 Interviewing as Team Building by Stephanie Pollack 141</p>
<p>12 Lessons from Madison Avenue by Brian Remer 153</p>
<p>13 Links by Gilles Chamberland 165</p>
<p>14 Optimally Open by Sandra Fowler 181</p>
<p>15 ORID Model for Conversations by Debi Arnoni 191</p>
<p>16 Perfect Cooperation Game by Jim Clark 207</p>
<p>17 Poker Revisited by Grace E. Oreña 221</p>
<p>18 Raising Cane by Kat Kirkpatrick 231</p>
<p>19 Rollerball by Nick Smith 239</p>
<p>20 Rose Bowl Market by Vincent Peters and Marleen van de Westelaken 251</p>
<p>21 Simplexity Puzzle by José Ochoa 263</p>
<p>22 Ten Times by Stephen Moles 277</p>
<p>23 Team Characteristics by Matt DeMarco and Margaret Wolff 295</p>
<p>24 The Best Choice by Judith Blohm and Chuck Needlman 307</p>
<p>25 The End in Mind by Greg Koeser 319</p>
<p>26 What Is the Learner to Learn? by Joan K. Teach 327</p>
<p>27 Who Are We? by Ursula Leitzmann and Douglas Stuart 345</p>
<p>Contributors 355</p>
<p>About the Editors 363</p>
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