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Laat je inspireren door inzichten van topbestuurders, wetenschappers en praktijkexperts over effectief leiderschap. Leer hoe je mensen in beweging brengt, vertrouwen creëert en richting geeft in tijden van verandering – met leiderschap dat impact maakt.
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Knowledge Management (KM) remains high on the critical business agenda. Using the proven CBI Fast Track blueprint format, this book explains sin simple and concise terms how you and your company can understand the critical issues of KM, create the right culture and conditions for effective knowledge transfer, incorporate technologies into your long–term KM strategy and accurately measure the benefits KM brings. Meer
Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Meer
"A witty, literate and, most of all, convincing reflection.[Ackoff] shines an often bright light into corners where problems hide, showing the manager how to understand the consequences of his own behavior; identify real, rather than supposed, elements of problems; perceive another′s aims; determine what is controllable; and deal with other nettlesome factors. Meer
In this conversation with his co–author, Paul Gillette, Dr. Jandt tells you how to use the same negotiating techniques and tactics used by people whose job is managing conflict––labor negotiators, diplomats and corporate managers. Meer
Hartley s casebook is rich in content with easy to read case studies that are well suited for business professionals. They ll learn every key aspect of management, from performance and crisises; to mergers and acquisitions. Meer
How to improve decision–making skills in realistic situations and do it in a reasonably nonmathematical fashion. Develops practical techniques for deciding upon the best strategies in a variety of situations. Meer
This book leverages robust research studies and provides a practical resource for virtual team members and leaders. Based on a research study which is one of the most comprehensive studies ever conducted on virtual teams, this book offers a wealth of solid recommendations. Meer
People seek safety from fearful places. And the American workplace is rife with fear. The
Courageous Leadership training package offers consultants and facilitators a step–by–step approach to teaching leaders how to counteract fear and adversity in the workplace by building their own courage and that of their constituents. Meer
The only step–by–step guide to crisis management for the design and construction industry
Accidents, lawsuits, labor walkouts . . . A crisis can come out of nowhere to strike even the most responsible and safety–conscious design and construction companies. Meer
An adaptation of Wilson′s popular seminar, providing practical tips for building teams in organizations. Shows managers how to create a sense of interdependence in a team, how to set goals through participative leadership, how to anticipate problems and deal with them before they arise. Meer
Employee relations, food and liquor liability, partron civil rights, and federal regulations are all subjects that concern hospitality operators, who know that preventing legal problems is the best way to keep profits from being siphoned off by expensive legal hassles. Meer
This book proposes that using two or more management science methodologies in the same intervention is likely to produce a richer picture for "seeing and understanding the complex web of relationships and interconnectivities" which is likely to lead to better decision taking by managers and workers. Meer
This book provides a forum of current thinking by prominent scholars and practitioners from around the globe. Edited and with a lengthy introduction by two internationally recognised experts in this field, the book′s coverage includes: Selective Outsourcing, Total Outsourcing, Total Insourcing, IT department as a trading agency, Offshore Development. Meer
The Ten Keys to Successful Change Management John Pendlebury, Benoît Grouard and Francis Meston Today′s organisations need to be able to anticipate change and adapt and transform continuously and rapidly to stay ahead of the curve. Meer
What can one of the most successful coaches in the history of professional basketball tell CEOs, executives, entrepreneurs, and managers about leadership? Meer
Management by Menu is an invaluable resource for its presentation of the menu as a central theme that influences all foodservice functions. Its unique perspective of tying the menu to overall management principles provides the future manager with the "big picture" of the operation of a restaurant. Meer
A Practical Guide to Using the Balanced Scorecard performance drivers Nils–Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Meer
The ability to manage change successfully is an essential part of business. It is a skill that is much valued by employers, and it is therefore one of the most commonly delivered courses. Meer
"Whether in the classroom or on the job, this book will provide its users with the means for focused action plans. Like the food service operations which they are designed to measure, the checklists are organized to follow a flow ranging from the front of the house to the back of the house and up to the top of the house, covering all relevant procedures from food and beverage service to product handling to general administration. Meer
Safe behavior in the workplace is the responsiblity of both employer and employee. Efficient and effective managerial behavior patterns through which safety excellence can be achieved are layed out. Meer
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