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The scale and complexity of today's corporations dictates that teamwork is essential to realising high performance. This book clearly identifies six critical stages to becoming a world class team, making this a must read text for ambitious and aspiring managers. Meer
As managerial work regimes move continuously towards post-industrialism, forms of communication change with it and work relationships are increasingly becoming communicative relationships. Meer
Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. Meer
In a rapidly-changing healthcare industry, the American College of Physician Executives affirms: "These days, it isn't enough to be a good doctor. Whether you're working in a group practice or hospital, in insurance or any other health care setting, you also need business know-how and skills if you want your organization and your career to thrive. Meer
Managers are significant actors in contemporary organizations and yet there is very little deep-level analysis of what managers do, and how they understand their managerial selves and social situations. Meer
Twenty years after creating the phenomenal bestselling classic The One Minute Manager, Ken Blanchard returns to its roots with the most powerful and essential title in the series as he explores the skills needed to empower yourself to success. Meer
A leadership and learning expert shows you how to change your behavior, develop soft skills, and achieve personal and professional growth through a series of small experiments she calls “Flexing. Meer
This book is an edited selection of key research papers published in the field of tourism management during the past ten years. It seeks to take stock of some of the seminal developments in the literature and to examine the evolution of thinking and the development of the subject area, particularly in the emergence of research sub-areas. Meer
The role of managers as employees in nine industrialized non-communist countries is examined. The book includes an introduction by Myron Roomkin. The focus of the international study is on middle managers, including professionals such as lawyers and accountants. Meer
The president and CEO of Scandinavia Airlines details how to restructure an organization so that customer needs take priority, how to best utilize employees who deal directly with customers, and how to increase employee motivation. Meer
For undergraduate and graduate courses in operations management.
A balanced approach to supply chain management
Smart managers understand that firms do not act alone to produce products and services. Meer
For undergraduate and graduate level courses in Construction Scheduling and Project Management.
This text is a comprehensive, stand alone reference for project management scheduling. Meer
Strategic Service Management is a new approach for competitive success which embraces the major developments in service management thinking over the 1980s. Meer
How do you, as a busy security executive or manager, stay current with evolving issues, familiarize yourself with the successful practices of your peers, and transfer this information to build a knowledgeable, skilled workforce the times now demand? Meer
Security and Loss Prevention: An Introduction, Seventh Edition, provides introductory and advanced information on the security profession. Security expert, Phil Purpura, CPP, includes updates on security research, methods, strategies, technologies, laws, issues, statistics and career options, providing a comprehensive and interdisciplinary book that draws on many fields of study for concepts, strategies of protection and research. Meer
Praise for the First Edition
“Why Great Leaders Don’t Take Yes for an Answer addresses a perennial and pernicious thorn in the leader’s side—the yes-men in every organization. Meer
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